高露潔口腔智能產品保養條款

高露潔口腔智能產品保養條款


最後更新日期：2022年11月

保養條款/Warranty Regulations

保養期根據所購產品而略有不同，以收據上的購買日期作準及開始計算，請保留收據作保養之用：

  1. Glint閃悅聲波電動牙刷或Glint Miracle Repair 奇蹟修護閃悅系列聲波電動牙刷：自購買日起2年
  2. 便携式 USB 充電式水牙線機（綠色或粉紅色）：自購買日起1年
  3. 光感白LED藍光美白牙齒套裝：自購買日起2年

如果您的產品在這段期間內有質量問題，請聯絡我們。更換後，保養期仍從最初購買日起計算。此保養不包含單獨的刷頭、噴嘴或美白精華（屬於消耗品），或因使用不當造成的任何損害（任何不符合用戶手用說明和警告的使用）或正常使用造成的磨損。如有疑問，請撥打消費者專線800-938-281聯絡高露潔。

Your warranty period varies according to the product(s) you have purchased, subjected to the purchase date on the receipt. Please keep the receipt for warranty.

  1. Glint Sonic Electric Toothbrush or Glint Miracle Sonic Electric Toothbrush: 2 years from purchase date
  2. Colgate Water Flosser (Green or Pink): 1 year from purchase date
  3. Optic White Pro LED Teeth Whitening Kit: 2 years from purchase date

If your product has quality problems during the warranty period, please contact customer service hotline. After the replacement, the warranty period is still calculated from the date of initial purchase. This warranty does not cover individual toothbrush heads, nozzles or whitening serum(consumables), or any damage caused by improper use (any use that does not comply with the instructions and warnings in the user manual) or wear caused by normal use. If you have any enquiries, Please contact the consumer hotline.

以下情況不予保養/The following circumstances are not covered by the warranty.

屬於下列情況（但不僅限於下列情況)不予保養：

  1. 未經投權的維修、自行拆開、誤用、碰撞進液、改動；或不當使用所造成的商品質量問題，或撕毀、塗改 產品標貼、防偽標誌、機器序列號等。
  2. 未按產品使用說明書要求使用、維修保養而造成的損懷。
  3. 因人為原因導致產品及配件的損懷。
  4. 由於水災、火災、雷擊等意外造成的損震。
  5. 使用非高露潔配件，導致產品故障或事故。

The following circumstances (but not limited to the following circumstances) are not covered by the warranty:

  1. Unauthorized repairs, private disassembly, misuse, collisions, and changes: or product quality problems caused by improper use, or tear up or alternation of product labels, anti-counterfeiting marks, machine serial numbers, etc.
  2. Failure to use the product in accordance with the requirements of the instruction manual, repair and maintenance caused damage.
  3. Damage due to man-made reasons.
  4. Damage caused by force majeure such as foods, fires, lightning strikes, etc,
  5. Product failure or accidents caused by the use of non-Colgate accessories.